March 21st, 2014

Make Time to Give

Generosity quoteThere is a saying that goes, if you want something done, then give it to a busy person!

If you are in a senior position, perhaps you own your business or are a senior executive then very often you feel like you don’t have time to meet all of the demands on your time today … how could you possibly find time to take on more commitments?

The answer is that busy people will always find time for high priority items.  Busy people are typically good at managing their time.

When we started Eagle in 1996 I experienced the kind of “busy’ you can only experience as a new business owner.  There is so much new to learn, and everything new always takes longer!

I made a personal commitment to give back to both my Industry Association and to local causes where I might make a difference.

Over the intervening years I have continued to make that commitment … and while it has never been easy, it has always been rewarding.

During that time I have met hundreds (maybe thousands of people) who give their time generously, but so many more that don’t make that commitment.

Here are a few reasons why you should make time to get involved in good causes …

1. Your success is partly because of the society around you … that society needs people like you to give back!  It is payback!

2. The more you give the more you get … fact!

3. You will get great satisfaction from the act of giving.

4. You will meet wonderful people.

5. You will learn more about society.

6. You will learn more about yourself.

7. You will be forced to be an even better time manager.

8. You will be appreciated.

9. You can become a world famous blogger writing about your experiences.

10. Because its the right thing to do!

RCreating a strong business and building a better world are not conflicting goals – they are both essential ingredients for long-term success.” William Clay Ford Jr. Executive Chairman, Ford Motor Company.

Here are some ways to make time.  (Note that the time commitment does not have to be that onerous, charitable boards might meet once a month at most and for a few hours) …

1. Make it a high priority task … and let it bump lower priority tasks from your To Do list!

2. Make it a part of your networking plan.

3. Give up some other non-work activity like TV time, reading time.

4. Get help at home to clean the house, do the laundry, do some shopping … so you can give back.

5. Be strict about your time, eliminating a few “time wasters” in order to accommodate this critical task.

“Businesses cannot be successful when the society around them fails.” anon

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Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Centre!
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
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March 19th, 2014

Is Procrastination Affecting Your Sales Success?

Quote about time ... we all have the same amount of time as genius's of the pastA good salesperson will always have a long “To Do” list.

It will include setting up meetings, documenting meetings, collecting data for clients, details around contracts, keeping in touch with existing clients and prospects, developing new leads, moving all of their current sales activities towards a close, and a million and one other sales related activities.

The only way a salesperson can be truly effective is through an excellence in time management.

One part of that excellence is learning to overcome procrastination … they are too busy to procrastinate!

Almost everyone I know will procrastinate to some degree.

Some people are naturally bigger procrastinators than others.

Some people will brag about their ability to procrastinate … and they may well be successful in their job, because (a) they are not in sales, and (b) they will not procrastinate on tasks that need to get done.

If you put off making those “niggly phone calls”, making the “duty” visits and doing the tasks that you just don’t enjoy, then all you are really doing is either (a) missing activities and suffering the consequences, or (b) creating a bigger time management problem when everything backs up and needs to be done at once.

Procrastination IS natural, yet it is NOT logical.

You cannot escape the responsibility of tomorrow by evading it today.” Abraham Lincoln.

Procrastination does not make the tasks go away … or at least if they don’t get done there are likely to be consequences!

The thing about the sales job is that there are always many tasks that need to get done in a timely manner, and they are not all going to be pleasant or easy … so procrastination is just not a viable option.

I see some salespeople who do not want to make calls into new prospects (whether cold cals OR warm calls).

I see some salespeople who don’t want to return calls to irate clients.

I see some salespeople who don’t want to push their clients for decisions.

I see some salespeople who will wait for the phone to ring rather than be proactive!

These kinds of behaviours will cost you business … because your competition IS calling, is talking to your “unhappy” client and is beating you to the decisions.

If you want to be successful in sales this is one area that you need to master.

You need to do everything in a timely manner.

You should become a “Ninja” of time management.

You should be someone who ALWAYS gets the job done!

So … use “To Do” lists, prioritise your work, set yourself goals and do not put off those tasks.

A picture of what a salesperson should be ... using words

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Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Centre!
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
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March 14th, 2014

Belief

The mind is a powerful forceBelief is a powerful thing … it is what inspires millions around the world to follow the religion that they believe in.

On a much smaller scale entrepreneurs have chased their dreams for centuries, and it is very often belief that gave them the strength and endurance to battle through adversity on their journey to success.

Henry Ford said, “Whether you think you can, or think you can’t … you’re right“.  He was really saying that if you believe in what you are doing then you will find a way to get there.

Let me draw a big distinction here … wishing is NOT believing.  If you wish you were a successful business person (or anything else) then you are indulging yourself in daydreaming.  If you truly believe that you can be a successful business person (or anything else) then you will find a way to make it happen.

It is never easy!  Any prize worth pursuing comes at a cost … and typically that cost is hard work and sacrifice.  The bigger the prize the bigger the cost.

I wrote a blog entry some time ago that gave a glimpse into my story and how belief (self confidence) affected my life.  I didn’t always have confidence.  I didn’t always believe that I could achieve things … but I have no regrets about my life, and am especially happy with where I am today.

If you want to achieve ANYTHING of note then you need to believe in your ability to do it.  THEN you can commit to an action plan, make your own luck and reach your goals.

poster with attributes of an entrepreneur

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Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Centre!
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
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March 13th, 2014

Invest in Your People

At the risk of being a little repetitive, I recently wrote a blog entry about the need to be continually learning … to “sharpen the saw” as Stephen Covey would have said.

Anyone who stops learning is old, whether at twenty or eighty.  Anyone who keeps learning stays young.”  … Henry Ford

As individuals we owe it to ourselves to invest in our future.

As companies we too have a responsibility to ensure that our people have the right “tools” to do the job!

Eagle is running one of our regular ”new employee” classes this week in Toronto and sometimes it is easy to look at the associated cost and wonder about the return on that investment.  We fly a number of those newer employees in from across the country for a week.  We fly in some of the presenters, our top sales people and recruiters, our proposal and marketing people … taking them out of their front line jobs.  Our executive team all spend time with the class making sure that they have the tools to be successful here at Eagle.  This is an exercise about understanding our company and about how to be successful here.  We talk about our processes, our tools, our capabilities, our selling messages and how to harness their previous experiences in our environment.

This is a cost that we incur about four times a year, in addition to our regular large training session in the Fall.

As CEO I sometimes think “should I be spending this money?” … but then I am reminded of a blog I wrote some time ago called, “Do You Know What Your Salespeople are Saying to Your Clients“.

If that is not enough of a jolt, then I remember the little tale below.

It doesn’t take long to be convinced about the folly of false savings!.

Invest in Training

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Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Centre!
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
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March 12th, 2014

Twelve Time Management Blog Entries

Do Something Today that your future self will thank you forOne of the areas most within your own control, that can affect your ability to be successful, is how you use your time.  Over the years I have written many blog entries on this subject and today, in one place, you can find twelve of them … which might just give you some ideas to be more productive!

  1.  Eight Tips to Find Some Time in Your Schedule, and What You Might Do With It!
  2. The Magical “To Do” List!
  3. Managing Your Time … 10 Tips.
  4. Too Busy to Help Yourself?  Think About That!
  5. Get Organised … To Maximise Your Potential.
  6. Make the Most Out of Your Time.
  7. Life is Busy … Take Charge of It!
  8. 2010 What Will You Make of It?  (A blog about setting personal goals)
  9. Managing Multiple Commitments.
  10. Personal Productivity.
  11. 10 Time Management Tips.
  12. Getting Control of Your Time.

If you can “find time” to work your way through these entries and give them some thought then I would be very surprised if your didn’t find a few “gems” that could increase your productivity.

Of course you would need to make this a priority to do that!

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Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Centre!
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
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March 7th, 2014

Productive Busy or Just Busy?

businessman with 6 arms all doing something representing busy-nessEverybody is busy these days … maybe even crazy busy!

The question is … are you being busy doing the right things?

Do you let your day drive you, or do you drive your day?

Some signs that you might be driven by your day …

  • You let emails and phone calls interrupt your flow.
  • You don’t have a To Do list, or you don’t use it effectively … keeping it current and prioritizing tasks.
  • You don’t focus your time on high return activities.
  • You just “do your job” … without thinking about it.
  • You are constantly checking the news or getting updates on the news.  (Applies to sports scores etc)
  • You are chatting to your friends while doing your work tasks.

It is not rocket science … if you really want to be successful then make the most of your time at work!

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Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Centre!
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
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March 6th, 2014

Are you a Salesperson?

Salespeople are proud of being just that … salespeople!

Don’t avoid that title, be proud of it … the sales profession is an honourable one!

A salespersons manifesto ... supporting the professionalism of sales

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Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Find Canada’s top hot jobs, updated in real-time!  Visit Eagle’s Job Centre!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
________________________________________________________________

March 5th, 2014

How To Solve a Problem or Meet a Goal

Flow Chart of How To Solve a Problem

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Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Find Canada’s top hot jobs, updated in real-time!  Visit Eagle’s Job Centre!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
________________________________________________________________

February 28th, 2014

Screening Candidates on Social Media – Is It Worth It?

Eagle's Virtual Recruiter serviceOver the last 10 years, social media has changed the way we do many things in both our personal and professional lives.  One trend that quickly gained traction in the business world was the screening of the social media profiles of job applicants.  In fact, although the results of February’s Virtual Recruiter Quick Poll don’t reflect it, this study from CareerBuilder suggests that almost 40% of companies are now stalking their applicants online before making a hiring decision.

A recent Workopolis article explained how employers engage candidates on LinkedIn, Facebook and Twitter to look for red flags, including both inappropriate content (ex. illegal drug use, drunkenness, profanity) and simple things like bad grammar.  Employers also can make assumptions about an applicant’s technical abilities based on whether or not they have a social media presence.  While these practices are a good way to understand a potential new employee’s personal life and behaviour, it may not always be an accurate screening mechanism and it can backfire.  Here are a few things to consider when screening your candidates’ social media profiles:

Accuracy

“Never judge a book by its cover” – an important message that applies across our lives, including when screening candidates.  Inappropriate Facebook posts, empty LinkedIn pages and Tweets filled with spelling errors don’t necessarily make a person unqualified for a position.  While it is helpful to get an alternate perspective about a person’s work style through information gathered from their social media profile, it’s important to remember that success in a current position and positive references should also factor in the hiring decision.  As long as a candidate’s social media activities don’t hurt the organization, what they do in their personal time should be considered irrelevant.  Another important consideration when looking through a person’s online history is timeline.  You run the risk of judging somebody based on old information or a lack of maturity.  They easily may have changed their ways by the time they applied to your job opening.

Privacy issues

privacyOnce something is posted to the World Wide Web privacy generally goes out the window, but some governments are stepping in, saying there are some privacy rights to consider.  According to an article written by go2, BC’s Office of the Privacy Commissioner has weighed in on the topic and suggests employers should review privacy laws to ensure they’re not over stepping boundaries.  If an applicant feels their information was collected or used improperly, they do have a right to file a complaint with the Privacy Commissioner and that can lead to headaches for your organization.

What does the candidate think?

SurveyA November 2013 study from North Carolina State University found that screening social media accounts can actually alienate potential employees and make it harder to attract top applicants.  According to the study, 66% of job applicants who learned employers had checked them out online felt their privacy had been invaded and were less impressed with the company.  On the other hand, a recent poll conducted by Workopolis suggests that 60% of Canadian job seekers actually consider this to be a normal part of the process and less than 25% would actually think less of their potential employer.

What do you think?  Is it acceptable to screen applicants by reviewing their social media profiles?  If so, how far should an organization go?  Should recruiters ask permission first?  Leave us a comment!

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Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Centre!
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
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February 13th, 2014

The Two Faces of the Entrepreneur

Quote about entreprneurship from founder of githubIf you are, or have been, an entrepreneur you may recognise yourself.

If you are considering becoming an entrepreneur then this may be something to think about.

Successful entrepreneurs walk a fine line between “looking big” and “operating small”.

What do I mean by that?

1.  Looking big.

Clients want to deal with credible organizations … so it is important to look like a REAL company.

You will hear stories of entrepreneurs who staffed their “office” with friends and relatives to impress a potential client.

You will hear stories of entrepreneurs paying for lunch at a fancy restaurant, while not having enough money for some basics at home.

Entrepreneurs will do what it takes to build their companies … against great odds.

2.  Operating small.

Entrepreneurs need to watch every penny.

They will roll up their sleeves and do whatever it takes, no job is beneath them.

They will keep their feet on the ground … because they have to be willing to do what others will not.

They will hire new resources when they must … or when it is the right strategic move, but they will do it very carefully (a different approach than established businesses).

So … the entrepreneur has two faces

(a) the confident, successful, established business owner that he/she portrays to clients; and

(b) the fiscally restrained, hardworking, “do anything” boss to his employees.

It is a lot of fun to build a company!  You have lots of stories to tell!

"I am entrepreneur" poster describing attributes of an entrepreneur

________________________________________________________________
Kevin Dee is CEO of Eagle (a Professional Staffing Company)
Gain a competitive edge!  Join Eagle’s Executive Consulting Network!
Find Canada’s top hot jobs, updated in real-time!  Visit Eagle’s Job Centre!
Have you tried Eagle’s (very cost effective) VirtualRecruiter service?
________________________________________________________________

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