News from the Nest

High Altitude Staffing

Check out Eagle’s Job Centre for the best in IT job opportunities and The Eagle Blog for our CEO’s views on the industry, business, and life!

In this issue:

4 Eagle News
4 Industry News
4 IT Job Market Across Canada – Mini Update
4 16 Productivity-Enhancing Websites
4 Google says Google TV Coming This Fall
4 Tips on How to Build and Maintain Sticky Customer Relationships
4 How to Get Rid of Skeletons in Your Internet Closet
4 8 Ways a Job Interview Can Take a Turn for the Worse
4 5 Technology Security Myths, Busted
4 10 Exciting Ways You Can Put Your Old Computer to New Uses
4 Eagle’s Job Centre
4 Eagle’s Referral Program
4 Contact Us

EAGLE NEWS

Virtual RecruiterEagle is proud to introduce the Virtual Recruiter – our new service designed to help businesses get the visibility they need to attract the best IT candidates, at an affordable value. The Virtual Recruiter builds on Eagle’s extensive experience in recruitment and our outstanding reputation in the IT job market. We’ll post your job opportunities to our Job Centre and, at the end of the posting period, send you all of the resumes we receive, short-listing the best ones. Contact us for more information.

INDUSTRY NEWS

Three years ago, in May 2007, there was some interesting, and big dollar, M&A activity largely involving private equity. Goldman Sachs and Texas Pacific Group paid $27 Billion for Alltel, the 5th largest cell phone company in the US, and Microsoft made its largest acquisition ever (at the time), paying $6 Billion for aQuantive, an internet advertising company. The other big deal was the sale of Axiom, again to equity firms, for $3 Billion.

Two years ago, in May 2008 HP paid almost $14 Billion for EDS, there was an aborted attempt by Microsoft to buy Yahoo and CBS paid $1.75 Billion for the CNet suite of web-based sites. There was also much concern about the impending economic crisis.

Last year, in May 2009, the early signs of a recovery were evident. Oil was well into the $60 plus range, the Canadian dollar broke 90 cents US and Canada’s trade surplus situation improved. Some of the reports released were: The Global Technology Distribution Council said the downturn had leveled off; the US Conference Board leading indicator rose for the first time in 7 months; Stats Canada reported the number of people employed in Canada rose, based largely on self-employed people; and Spherion’s employee confidence index was up. There were, however, still bad-news stories, revenue at the large staffing companies was down 30% in the first quarter; Sony (8,000), BT (15,000), Seagate (1,100) and HP (6,000) all announced new layoffs, while Microsoft continued with its second round of planned layoffs. On the M&A front, the telcos continued to feel pain with Verizon selling off 14 states worth of wireline assets to Frontier Communications for $8.6 Billion. Facebook received an injection of $200 Million from Digital Sky Technologies (which would value the company at $10 Billion); and NetApp paid $1.5 Billion for Data Domain.

In May Twenty-Ten, the world is in much better shape economically, but there are still plenty of concerns ranging from the financial impact of the volcanic ash on the world’s airline industry, to the meltdown of the Greek economy and the lingering effects of the recession, including the debts that countries incurred to help the recovery.

On the mergers and acquisitions front, the big deal was SAP’s $5.8 Billion purchase of Sybase, reportedly more for its mobile capabilities than its database. Google was busy this month, picking up two companies – GIPS and BumpTop – and investing in a third, Recorded Future (a company that claims to forecast the future). Cisco is a perennial purchaser and added a couple of more companies to its stable, Moto Development and CoreOptics. The other big dollar deal was Symantec’s $1.28 Billion deal to buy the security assets of Verisign. Other household names out shopping included Oracle which picked up Secerno; IBM which bought Cast Iron Systems and Yahoo that paid about $100 Million for Associated Content “the People’s Media Company”.

Elsewhere, Europe’s AntiTrust regulators fined nine semiconductor companies for price fixing. There was also positive news out of Europe that the economic recovery is in progress, Statistics Canada reported a jump of 108,700 new jobs in April and online recruitment activity in Europe reached a 12 month high.

comScore reported that YouTube viewers accounted for about 75% of the 180 Million Internet users who watched videos in March. Along the same lines, UKOM reported that British web users are spending 65% more time online than just three ago!

We live in a complicated world and the last month has demonstrated that a recovery is under way, but we still have some way to go before we get “there”, and hopefully “there” is a good place to be!!!

Read more Industry News

IT JOB MARKET ACROSS CANADA – MINI UPDATE

General Observations:

The Canadian Staffing Index produced by ACSESS is a great indicator of what is actually happening in Canada’s employment sector. Since the start of a recovery that can be traced back to March 2009, we have seen a trend upwards in job creation and economic activity. However, that recovery is not a straight line upwards, and nor is it a steep growth. Rather, we have seen stops and starts, increases and decreases along the way, all indicative of a long slow, cautious recovery.

In May, Canada added another 25,000 jobs following the record 108,000 new jobs reported the previous month. However, volatility in the markets saw fluctuations up and down that, for instance, resulted in the TSX dropping month over month. The banks have been reporting good results which should be good for the Canadian economy; however, the Ontario Government will be implementing HST effective July 1st which will cost the banks an extra 8% for all services it receives – including staffing! So we may see up to a 8% reduction in spending on services to offset these increased costs. HST will also affect the housing market as it applies to new homes, plus its introduction has influenced the timing of capital investment decisions, with companies waiting until after July 1st in order to take advantage of tax credits.

At the beginning of June, Mark Carney announced an increase in Canada’s Interest Rate to .5% resulting in prime moving up to 2.5%. Not an unexpected increase, but the first G8 country to do so. This will increase the cost of borrowing, increase the costs of mortgages and together with Ontario’s HST on new homes will cause some negative pressure on the economy.

More Specifically:

Anecdotal evidence amongst my staffing peers would suggest that the GTA (Greater Toronto Area) is definitely still the most active market across Canada. More and more we are seeing the most skilled resources getting multiple job offers, clients missing new hires due to a slow hiring process and a more bullish attitude by job seekers. The financial sector, in particular the banks, is very busy, the telcos are also very busy. The Ontario provincial government is fairly steady, with a reported pent up demand working through the process and the system integrators appear to be winning more business and therefore in need of resources. There is a healthy demand for both full-time and contract resources within all of those areas. The impending introduction of the HST will have an impact on the financial sector as they will not be eligible for rebates, so we may see a sharp reaction in July as the increased cost of all services comes to fruition.

Western Canada’s markets are recovering, but like most places, it’s a very cautious “two steps forward, one step back” kind of process. Calgary is the hottest Western market but May was a little slow; however, early signs for June are promising. Edmonton is probably the second most active market but, as a government town, has been impacted by the various government deficits, so demand is spotty. Vancouver appears to be suffering a little from a “post-Olympics hangover” so spending in BC has not returned to pre-recession levels yet either. Overall the recovery is well under way, the “in demand” resources are getting very scarce and we are seeing the demand curve start to switch to a job seekers market, from the employers market we have had for the last 18 months or so.

In Eagle’s Eastern Canada region, Montreal has continued to be a fairly strong market and here too we are seeing a shortage of the most in demand candidates. Like the GTA, it is the financial sector, telcos and system integrators that have the biggest demand and here they will not be affected by the HST issue that will hit Ontario. Perhaps we will see work move from Toronto to Montreal, at least until the planned Quebec tax increases in the New Year? In the National Capital Region , it would have been expected that Federal Government demand would increase significantly through May but that has not happened. Procurement concerns and the deficit appear to be stalling any increase in demand. IT firms are pointing to the Auditor General’s report and the Clerk of the Privy Council’s report, both of which call for technology investment, but the wheels of government are proving to move slowly.

The following are some facts/indicators we are watching as of time of writing:

  • The price of oil is still around $77 a barrel, basically unchanged from last month. Our experience with the activity in Calgary would suggest the oil sector is picking up!
  • Natural Gas prices have been trending up, which is more good news for the oil and gas sector in Western Canada.
  • The markets have been pretty volatile of late and while the Canadian economy has done better than most the recovery is cautious. The TSX is down a little from last month at 11,937 today but that’s still a pretty healthy level.
  • The Canadian dollar continues to be very strong, currently about 97.35c US. Not always a good thing for Canadian business, but a positive economic indicator.
  • Prime was raised to 2.5% in June so borrowing is now that little bit more expensive!
  • Canada added another 25,000 jobs in May, following the huge gain in April. Canada has now added back 310,000 jobs since July 2009.
  • Alberta’s provincial government continues to grapple with its unusual situation of a $7B deficit, and the requisite cuts that go with that.
  • We are continuing to see a pickup in activity in most sectors – banks, energy companies, and telcos in particular. There is also some pickup in Municipal and Provincial Government activity.
  • The Canadian government, while not expected to drastically reduce its spending this year, has not really “wowed” the market with its spending. There has not been a lot of new IT business and the National Capital companies are suffering a little for that.
  • Canada’s Staffing Index dropped slightly this month, indicative of the very cautious and slow recovery. The staffing index is still more than 25% off the pre-recession peak of October 2008.

Summary:

Another tough month on this road to recovery. The May Canadian Staffing Index dropped slightly, the prime interest rate was increased slightly and Ontario and BC will introduce HST on July 1st. None of this will make the recovery any easier.

On the positive side, we are seeing more demand for people, in the hot markets we are seeing shortages of the most in-demand people, and a shift from a buyers (employers) market to a sellers (employee) market.

It will continue to be an interesting journey with as many twists, turns and unexpected results as the World Cup underway in South Africa. Perhaps next month we can present some positive economic news to accompany the right result from South Africa!!!

FEATURE ARTICLES

16 Productivity-Enhancing Websites

In this story, we’ve vetted 16 incredibly useful Web services and sites that can keep your tasks and notes in order, help you with your personal finances, streamline your Web surfing, track lost gadgets, and more. More…

Google says Google TV Coming This Fall

Joint effort with Sony, Intel and Logitech calls for Google TV to ship this fall. More…

Tips on How to Build and Maintain Sticky Customer Relationships

Plus, intelligent workload management and Mozilla’s Firefox 4. More…

How to Get Rid of Skeletons in Your Internet Closet

Most users never take the time to read a Web site’s policies and accept the terms and conditions without a second thought. Then they’re surprised when their data is out in the open for all to see. More…

8 Ways a Job Interview Can Take a Turn for the Worse

Looking for a new tech job? How to handle inappropriate questions, explain why you got fired from a previous job and stay focused during day-long interview processes. More…

5 Technology Security Myths, Busted

If you think virus writers ignore Apple Inc.’s platform or that free anti-virus programs are useless, think again. Find out about wireless device security and how safe the Firefox browser really is. More…

10 Exciting Ways You Can Put Your Old Computer to New Uses

Older PCs and their kin are more than capable of handling a bunch of new uses; you can turn them into anything from gaming rigs to media stations where everyone in your family can rip CDs and fill up their mp3 players. More…

EAGLE’S JOB CENTRE

For a listing of Eagle’s latest job postings, please visit Eagle’s Job Centre. In addition to searching for the latest jobs, Eagle’s Job Centre gives you the ability to create your profile, update your profile, update your resume and search all jobs.

EAGLE’S REFERRAL PROGRAM

Eagle is always looking to meet new contractors who have the skills that match our clients’ needs. If we place your qualified referral on contract, we will happily say thank you to the tune of $500.

For more information, please refer to our website or contact the National Eagle Staffing Solutions Team (NESST) at 1-866-78NESST (63778) or via email at NESST@eagleonline.com.

CONTACT US

Have a comment or question about the newsletter? Please send it to: feedback@eagleonline.com.