
- Pro: a recommendation from a close source increases the chances that you are going to get an unbiased, accurate opinion
- Con: the source may have limited product knowledge and thus, is unable to assess whether or not a software suits your needs
- Best practice: try to find someone who works at a business with needs similar to yours.
- Pro: searching reviews, product sites and user forums will provide you with many software options
- Con: online research can be tedious. It's easy to spend a lot of time reviewing software, only to find it doesn't meet your fundamental requirements
- Best practice: once you've located the websites of a few products you're interested in, use a search engine like Google to refine your key needs.
- Pro: using a third party matching service, which offers recommendations of software to businesses, provides a quick and accurate match for your needs
- Con: some services have costs or obligations
- Best practice: when talking to someone from the service, verify that you can choose the number of product referrals and ask specifically how recommendations are determined.
- Demo the software before investing or signing any contracts
- Use social media and online forums to find product reviews, if you haven't already
- Licensing
- Support
- Version updates
- Hosting
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