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Apologies

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We all make mistakes.

We don’t always own our mistakes.

Whether it is pride or hubris, embarrassment or just avoidance … we will avoid owning up to our mistakes.

It is a pity really, because along with mistakes comes a great opportunity to strengthen a relationship.

This applies equally at work or at home!

Some of the best client relationships come from tough situations handled well.

You will often hear that couples will tolerate arguments because the “making up” can be so good!

So if you erred … apologise, own it AND find a way to make it right!