Mastering communication is an important skill for everyone in the workplace, employees and managers alike. Failing to get your point across in a diplomatic and clear manner can have disastrous results in a myriad of situations.
One management task where communication tends to breakdown is when giving feedback. As this video from Credit Suisse demonstrates, this is often because of a misaligned version of a person's self-perception and their manager's perception. The video goes on to explain roles that both the provider and recipient need to follow for successful, beneficial feedback for both parties.
If you're a manager struggling to give feedback to your employees, or an employee who's concerned about providing feedback to your boss, then take 3 minutes to watch this video. It may drastically improve your current work situation!