Recruiters will be the first to tell you that everybody is different. They meet thousands of people throughout their careers, all with diverse personalities and backgrounds. As such, the best recruiters excel at understanding you and how to work with you in order bring you the right projects. Topping the list of a person’s unique qualities is your communication style.
By knowing an individual’s preferred communication methodology, recruiters convey the right information and minimize misunderstandings. A skill this valuable shouldn’t be limited to recruiters. Because you’re bound to come across recruiters, clients and team members who are brutal at communicating, you too should perfect the art of adjusting to others’ communication styles.
A common time when communication fails is during an interview, either with a recruiter or client. It’s often a first meeting and, as such, there is no past experience for the parties to fall back on. If an explanation comes across poorly, that first impression has a more severe impact on their decision to hire you. Let’s examine four common styles of communication. By understanding them, you can identify which your interviewer prefers and adjust what you say to match their style.
A Director likes to have control and wants to get things done as quickly as possible. They’re fast-paced and goal-oriented and have no time for small talk. While they may come across as impatient and insensitive, they’re just focused on achieving that end-result. If you find yourself interviewing with a Director, refrain from long, wordy explanations, and answer their questions directly. Provide straight-answers and back-up your experience with quantitative facts.
The Socializer is the extreme opposite of the Director. Usually an extrovert, this person is all about relationships. They’re also more likely to make decisions based on their gut feelings. If your recruiter or client is a Socializer, then don’t brush them off when they ask about your weekend, and take the time to hear their stories (even if you think they’re boring and irrelevant to your work). You want them to leave the interview with a good feeling about you. Finally, because this group tends to have a short attention span, you will also need to ensure all of your strengths are clearly and simply articulated.
The Thinker is a very analytical problem solver. It will take them longer to make decisions and they will want to make sure they have all of the facts about you. For this reason, you can expect a Thinker to ask more questions and dig deeper. This is also the person who is most likely to catch you lying, so while we never recommend it, definitely don’t try it with a Thinker. For a successful interview with a Thinker, answer questions to the point, similar to a Director, but feel free to go into more detail, with more examples to back-up your experience.
A Relater is all about the warm, fuzzy feeling. They are very people-oriented and nurturing individuals who value relationships. Because of this, brushing off conversation, showing a colder side of your personality, or trying to play hardball in negotiations is going to leave a bad taste in their mouth. Instead, work at building a relationship with your recruiter or client and provide examples of your team work, showing your willingness to work and get along with anyone.
This high-level overview of communication styles is just the tip of the iceberg. Regardless of if you buy into the traits above, you at least need to understand that everybody is different, and the more you can adjust to their styles, the more successful you will be — in interviews, at work, or your personal relationships. If you disagree with our communication styles, we encourage you to take some time to learn more on the topic to find a model that works for you.