Having worked in Western Canada's IT staffing industry for several years, I've had the opportunity to see trends come and go, and I find it especially interesting to look deeper into what's driving them. In our industry, perhaps the two most common trends we regularly monitor are overall hiring trends and demands for specific skills. Here are a few of my observations about what's happening in the market today.
Overall Hiring Trends
Companies across Canada continue to talk about skills shortages and this will continue to be a topic of focus in the future. Managers in the IT sector are finding that additional duties are being put on their plates and thus the need for additional staff is growing. This lack of IT personnel not only affects the IT department but has an impact in other parts of the organization. To address staffing issues, a trend that we have seen is that more and more organizations are hiring junior staff. They invest and hope to retain them by paying them well and/or train them on additional skills. Another trend on the rise to address the shortages is allowing more remote work from different parts of the country, therefore gaining access to a larger talent pool. Organizations are increasingly turning to staffing firms to help with their contingency workforce. Due to hiring freezes, contract work is on the rise and organizations are bringing in a contingent workforce, as contingent workers do not count towards organizational headcount. Overall, we expect that organizations will continue to use staffing firms in large volumes, to access greater candidate pools to find top talent and to manage their contingent workforce.
More Specific In-Demand Skills
To understand where the location of job opportunities and what skills clients are hunting for most, it's best to start at the top and understand what's driving demand. Knowing what organizations are prioritizing and valuing gives insight into what kind of contractors they want to hire. Here are 8 specific trends I've noticed, and the in-demand skills as a result:
Trends related to digital transformation continue and individuals with Transition and Change Management experience are growing in demand. In terms of accreditation for these types of roles, we are seeing requirements that include PROSCI for Change Managers and PMP for various other IT roles. The PMP certification is an indication there is more of an emphasis on soft skills for IT professionals to encourage productive collaboration.
Hybrid-like roles are emerging as certain IT Professionals are wearing multiple hats i.e. Business Financial Analyst, Project Managers with Change Management backgrounds. On the notion of multiple hats, Managers are being asking for certification in AGILE, PMP and Scrum.
The Cloud continues to be a popular subject and, with that, roles specializing in cloud migration, cloud system engineers, cloud architecture and cloud developers are also growing in popularity. Through these respective clouds, we are seeing more demand for experience in Virtual Machines.
Healthcare continues to see transformation and in the needs of IT personnel. Cyber Security around healthcare is becoming more and more important. For example, many provinces are continuing to put strong emphasis on confidentiality of Electronic Medical Records and the patient privacy that surrounds them. This increases the need for security professionals across the country, especially in healthcare industry.
Making sense of the overload of information and data in today's business landscape is on the rise. Professionals with backgrounds in analyzing big data are in high demand. Roles such as BI Analysts and Data Scientist are roles our organization has filled and we continue to see demand.
There is also consistent demand regarding network administrations, help desk and desktop support. Particularly around network administration, we are seeing requirements in certification such as CISSP (Certified Information Systems Security Professional) and other Cisco Certifications in security.
Speaking of certifications, these can add up to 10 % in people's salaries and add specialized knowledge. Certification in ITIL, MCSA (Microsoft certified solutions Associate), SAS and BI all are proving to be valuable.
In many cases, tech is mixing with other areas of organizations. For example, we're seeing more and more IT roles with more of marketing background in SEO, PPC, and Email Marketing .
Of course, that is just a few things we're seeing right now. The future will see more opportunities in different areas. Although already popular, we're bracing for an influx in demand for Blockchain, Machine Learning and AI.