Do you carefully read through your new contracts before signing them? Of course you do. You need to protect yourself and your business, so at a minimum, you're hopefully reviewing the job description one last time, double-checking that it shows the rate you agreed to, and having a lawyer comb through those legal clauses to highlight any flags. Aside from ensuring it's legally sound and risk-free, there are also details in most IT contracts that you should write down and remember because they're going to come in handy once the gig gets going. Here are the top 5 common ones that, in our experience, contractors are more likely to skip over and ask questions about later:
Client Policy and Procedures Many clients require that contractors also review and sign-off on their internal policies and procedures. These can span across a number of topics including office behaviour (ex. dress code, hours of operation) or health and safety (ex. use of equipment or rules at specific sites). If you're asked to sign-off on a contractor handbook or something similar, be sure to actually read and understand it. Failure to follow client policies can result in a quick termination of your contract.
Confidentiality and Ownership IT contractors are privy to competitive client information as you're part of the teams building out their future innovations. Often contracts include clauses protecting the client and stating that what you see or build must remain within the client's walls. That also means that anything you create is owned by the client and not you. You have no right to bring it over for use on another project.
Timesheet Requirements Each client has different preferences on how time is submitted and approved. Some will ask you to use their own timesheet system, others will ask you to use your agency's system. Timesheets may be electronic and they might be paper. The due date and frequency also vary by client, as well as the number of approvers required. Understand all of these requirements at the start of your contract in order to avoid confusion when the first timesheet is due, and ensuring that there is no delay in your first payment.
Invoicing Requirements Clients will have timesheet preferences and your agency is going to have invoicing preferences. How frequently must you submit your invoice and by which date in order to get paid on time? There might also be mandatory information to display on your invoice in order for it to be approved and paid out. Again, knowing these instructions upfront eliminates surprises when it's time to invoice and get paid.
Your Contact Person Depending on the agency and the client, you've probably spoken with many different people at this point in the job search and contract process. Emails are floating around your inbox from the recruiter who originally helped you find the job, the account executive who deals with the client and the onboarding team who finalized your contract details. So, which one should you reach out to now if there is a problem at the client site? Are there different people depending on the scenario?
Every line in your IT contract is important and should be carefully reviewed to protect yourself and ensure a smooth relationship with your client and staffing agency. The five items above should be highlighted and kept in the back of your mind to help you along the way. If you don't notice them in your contract, ask about them to avoid confusion when it comes up later on.