CEO Blog

Category Archives: Personal Development

All blog posts by Kevin Dee, Chairman at Eagle — Canada’s premier staffing agency, related to personal development.

10 Reasons to Attend Canada’s Staffing Conference – Niagara Falls in May

I recently blogged about the value of attending industry conferences for anyone, in any industry.  If you are in the staffing industry in Canada then the ACSESS conference is coming up May 15, 16 and 17 in Niagara Falls.

ACSESS Conference 2018

 

 

 

 

 

Here are ten reasons you should attend

One.  Our industry is already being changed by new technology, including bots and Artificial Intelligence … find out how.

Two. Learn from industry leaders what kind of disruption is happening already and what is coming.  What starts in the US, Europe or Asia will surely find its way here sooner rather than  later.

Three.  Listen to a legal panel discuss some of the changes affecting our industry … such as Bill 148 in Ontario, and what might happen in other provinces.

Four.  There is an opportunity for a full day of learning with noted industry trainer Peter Leffkowitz.  If you don’t know who he is … then clearly you need to cone to the conference!

Five.  Mike Lipkin gives the opening keynote … if you are not energised after listening to this guy then maybe you need more coffee!

Six. There is a closing keynote from Dr Greg Wells who will draw comparisons between elite athletes and top executives … sure to get you thinking.

Seven.  There will be networking opportunities allowing you to meet industry leaders one on one, build relationships and find opportunities.  One side benefit I have found over the years is that when you have a relationship with a competitor then tough situations can more easily be defused … worth the price of admission!

Eight.  The setting is Niagara Falls … with a trip to one of the local wineries.  A must visit destination.

Nine.  Sitting with your industry colleagues over a coffee or a beer can offer many benefits, with insights into common issues, answers to troubling situations and the possibility of shared opportunities.

Ten.  ACSESS devotes considerable time and energy lobbying various levels of government on behalf of the industry.  This is one way they pay for it.  You benefit, so chip in by attending conference.

Eleven.  Bonus …. the price is excellent value compared to most conferences!

Click here to sign up today!

I will be taking the opportunity to get some riding in, and will arrive on my motorbike … what could be better?  Networking with my industry colleagues, enjoying one of the nicest areas of Canada AND getting some motorbike time in!

Riding my Indian Chieftain

 

 

 

 

 

 

 

 

 

 

 

 

 

See you there!

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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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The Value in Attending Industry Conferences

Lincoln quote about creating your own future

 

I started my own business more than twenty years ago and since then I have attended at least one industry conference most years.  I consider it to be a big part of my educational investment in myself and have never left a conference thinking that I had wasted my time or money.  I consider all the many reasons I feel this way to be the POSITIVE considerations for attending industry conferences.

 

 

Unless you live in a bubble you KNOW that every industry is evolving at an incredible pace.  That significant change is just around the corner, and that can represent both risk AND opportunity.  However if you don’t understand the change, are not current with where your industry is going and don’t see the threats and opportunities … then you are going to lose!  I would consider this line of argument the NEGATIVE reasons associated with NOT attending your industry conferences.

 

So you have carrot and stick … compelling reasons why you should sign up for this year’s conference in your industry segment.

“Wise men learn by other people’s mistakes.  Fools by their own.”  Anon

We all need to keep learning or we get left behind.  Industry conferences are a very focused, high return way to get some intense and relevant training!

See you there!

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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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Life is a Like Running a Marathon

Life is not about waiting for the storm to passTo race a successful marathon requires a plan, a willingness to stick to that plan and the fortitude to overcome adversity and pain before you reach that finish line.

That description is remarkably like life …whether we are talking about your career, your relationships, your health or any aspect of your life.

You will suffer setbacks.

Things won’t always go smoothly.

The more willing you are to put in the effort, the better you will be rewarded.

The more pain you are willing to battle through, the better the result achieved.

“The only person you are destined to become is the person you choose to be.”  Ralph Waldo Emerson

For the best result in your life:

  • Have a plan.
  • Work the plan
  • Battle through the adversity.

“Life isn’t about finding yourself.  It is about creating yourself.”  George Bernard Shaw

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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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Don’t Avoid Tough Decisions

Don't pray for an easy life quote Bruce LeeIf you have any management or leadership responsibility then you will inevitably have tough situations to deal with, and tough decisions to make.

The last thing you should do is to avoid them … because they just don’t go away, in fact they typically just get worse.

You will inevitably have lots of other tasks, responsibilities and commitments where you could spend your time … but that ugly situation is just going to fester.

You can procrastinate and try to avoid … but it will still be there, and not only is it likely to be causing you problems but other people too.

When you avoid those tough situations you undermine your own credibility, create problems for those around you … and still you are going to have to deal with it at some point.

I prefer to adopt the “rip a band aid off” approach.  Just get it over with!!!!

It is amazing, but nine times out of ten as soon as it is handled, no matter how painful that might be, there is a sense of relief that it is off your plate!

“Much of the stress that people feel doesn’t come from having too much to do. It comes from not finishing what they’ve started.”  David Allen
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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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Great Salespeople Ask Questions!

Brian Tracy quote about making assumptionsWe have all heard the saying, “You should never assume, because when you assume, you make an ass of ‘u’and ‘me’.” 

The problem is that we still do it.

Consider just a couple of very simple situations.

The CIO says, “We won’t be spending anything now until next year.”  The salesperson takes this onboard, makes a mental note to check back in October to have lots of planning time.

The CIO actually means “next fiscal year” … which starts in March!

The COO tells the salesperson that his spending will increase by 100% next year.  The salesperson plugs that number into his forecast and creates a sales plan around getting his share of that extra spend.

The COO did not share that 80% of that total spend is earmarked for a capital purchase, meaning that the actual services spend is going to decrease significantly.

“The single biggest problem in communication is the illusion that it has taken place.”  George Bernard Shaw

A big part of a salesperson’s role is to understand and qualify opportunities.

The way to do that is to ask questions … probe, qualify and confirm that what you heard is what the person meant you to hear!

Then ask more questions!

The salesperson could confirm what the CIO said by saying,  “So if I were to schedule a followup meeting in October would that give us enough time to plan?”  This would surface the confusion and would lead to more questions about budget, planning and how the salesperson could best bring value.

Similarly the salesperson could confirm the COO’s statement by suggesting that this would mean a big increase in services spend, to which the COO could provide clarification.

A salesperson should always be prepared when heading into client meetings, and a list of desired information,  desired contacts and a meeting agenda will help to get the right outcome.

“Success occurs when preparation meets opportunity.”  Zig Ziglar

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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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Making the Most of Your 8 Hours

Time quote from H Jackson BrownIf you could be convinced that it is in your best interests to be very productive at work then what could you do to be so productive?

WHY should you be your most productive?

  • It feels good.
  • It is how you get ahead.
  • If you have variable compensation it is how you earn more.
  • It is probably the only job security available in the modern workplace.
  • If you can be super productive in your 8 hours then you should not NEED to work longer … giving you more personal time.
  • You have to be here anyway, so why not be the best you can?

What can you do?

  • Drive your day as much as you possibly can … rather than being reactive to things that drive you.
  • Prioritise work and focus your efforts where the highest return is.
  • Be a planner … plan your day, your week, your month, your quarter and ultimatley your year!
  • Develop GOOD work habits.
  • Be VERY conscious of where you are spending your time … and focus the majority of your time on high return activity.
  • Minimise wasted time.
  • Look for ways to be more efficient.
  • Ask for advice.
  • Invest in yourself … training and development, both company sponsored and personally.

“I must govern the clock, not be governed by it.”  Golda Meir

There is a lot of self satisfaction from being good at your job.  I try to explain to people that the work you do every day is for you, not for your boss.  The skills you learn, and the experience you get stay with you for life, and position you for future success.  Your boss just gets the benefit of them as long as you are in that job.

As the slogan once said, “Be all that you can be.”

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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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Take Responsibility for Your Own Career

Lincoln quote about creating your own futureDo you OWN your career?

Ask yourself a few questions …

Am I “drifting” in a general direction that life is taking me … or am I on a path that I chose?

Do I know what I want from my career?

Am I making conscious decisions that will get me where I want to be in my career?

Am I investing in myself … outside and in addition to, what my employer offers?

Am I taking full advantage of the development opportunities my employer gives me?

Am I getting advice from people other than my boss, my family and my friends?

Do I understand what the future looks like in my chosen career, what disruption will happen, where the opportunities are etc?

These questions are just designed to get you thinking.  There is so much that you could be doing today … but you have to realise it, and then be willing to make that investment.

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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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Internet Advice

Truth OR Opinion?The internet is an amazing resource.

We can instantly get answers to all sorts of questions.

The caution here though is that you will need to understand whether the “fact” you are getting is actually a fact or is it someone’s opinion, or even a straight out fabrication (fake news?)!

Some things are pretty easy … if you want to know who starred in a particular movie or who was the former Prime Minister of Canada the answer should be forthcoming quite easily.

If you want advice on dress code, the length of your resume or whether you should divulge your previous salary when discussing a potential job offer you will get (very strong) advice that is “all over the map”.

My (internet) advice to you is similar to advice I received from a math teach many years ago.

He said that I needed to be able to understand math enough that I could, with a degree of certainty, accept or reject  the answer my calculator gave me !

In the same way, you need to have enough of an understanding, or have done enough research, on the various answers you get to know if the one you are accepting is OK with you.

When it is YOU sitting in front of that interviewer are you really going to refuse to divulge your reported income for last year?  Do you REALLY think that is a unreasonable question?

Your call.

“The fewer the facts, the stronger the opinion.”  Arnold H Glasgow

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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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Selling Internally

Leadership quote by Ken BlanchardAs a young salesperson I was often reminded that is was important to sell “internally” just as much as I sold “externally’.  There were lots of examples why, but generally they involved getting people onside with my sales situations.

  • I had to convince proposal writers to put in that extra effort so my proposals were the best they could be;
  • I had to work with contracts professionals to address potential contractual concerns;
  • I had to convince management that we had a good chance of winning, so that we would invest the effort in a bid;
  • I had to convince technical management to put effort into the solution; and
  • I would need to convince management that we could make money at the bid price.

I could have just expected everyone to “do their job”.

I could have just focused on the external client … and hoped we won.

By working closely with all of my “internal clients”, by influencing their decisions,  I improved our chances of success, and they helped me to better understand the sales situation.  They pushed me as much as I pushed them.

This doesn’t just apply to sales.

If you are in management and not working hard to sell your fellow managers on your business ideas, investment strategies, hiring plans, sales plans etc. then you are missing an opportunity to help your own, and your fellow manager’s success.  If they support you then your success is more assured … and of course vice versa, you need to support them.

If you are a partner in a business and are not selling your fellow partners on your activities then you are not building the relationship that you ultimately need with your partners.  You need their support and they need yours!

Worse still is the toxic environment where people work to undermine their fellow employee, manager, partner etc.  Is there anything worse?  Nobody needs a colleague actively trying to undermine them!  When it happens at the management levels and above, everyone knows it … and it breeds a toxic environment throughout the company.

“The strength of the team is each individual member.  The strength of each member is the team. “  Phil Jackson

The best companies have a TEAM culture, their people push each other but in a supportive way.  They celebrate each other’s success and “have each other’s back”.

Internal selling  (or influencing) is one way to demonstrate leadership and combat the “political” environment that a toxic culture generates.

What kind of environment are you creating?

What kind of environment would you prefer as a place of work?

“Alone we can do so little, together we can do so much.”  Helen Keller

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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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Do Your Job!

Sharma quote Productivity versus busynessThere are many duties associated with most jobs … but inevitably there are “core” parts to your role.  It is critical that you (a) understand what they are; and (b) focus your attention on them!

“Every job is a self-portrait  of the person who does it.  Autograph your work with EXCELLENCE.”

If we use the staffing world as an example, there are two primary roles in most staffing companies (some companies combine them into one role) the salesperson and the recruiter.

If you are a salesperson then you will have a million “things to do” … planning, networking, customer service, prospecting, negotiating, presenting, entertaining and on and on.  However at the end of the day if you are not “closing business” then you are not meeting the most important  part of your job.

If you are a recruiter then you too, have a million things on your “To Do” list.  You will be understanding job roles, searching for candidates, interviewing, reviewing resumes, handling crises for your candidates, networking, and on and on.  However if you are not getting candidates accepted by your clients then you are not fulfilling the most important aspect of your role.

Some advice:

  1.  Understand what is MOST important in your role and focus your energies there!
  2. Do NOT make yourself busy with all of those OTHER tasks , and yes they need to be done, but you are not fooling anyone by hiding from the tough parts of the job!

“The best way to appreciate your job is to imagine yourself without one.”  Oscar Wilde

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Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
Want to know where Canada’s hot jobs are?   Visit the Eagle Job Board!
Have you tried Eagle’s (very cost effective) Virtual Recruiter service?
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