The importance of good, and regular communication is critical in business, in any relationship and indeed most situations of any kind.
Not that long ago I blogged about Managing Through a Downturn and certainly regular communication was an important part of the proposed approach.
Here in Ottawa there has been significant sentiment around the requested transfer (and subsequent non-acceptance of the offered solution) by star hockey player Dany Heatley. What has been absolutely noticeable throughout this saga is the total lack of comment from Heatley. I read some good advice about staying silent: Speculation is rarely as flattering as the truth!
The following humourous story provides (a) some light relief and (b) a good example of why good communication is critical!
A photographer for a national magazine was assigned to take pictures of a great forest fire.
He was advised that a small plane would be waiting to fly him over the fire.
The photographer arrived at the airstrip just an hour before sundown. Sure enough, a small Cessna airplane was waiting.
He jumped in with his equipment and shouted, “Let’s go!”
The tense man sitting in the pilot’s seat swung the plane into the wind and soon they were in the air, though flying erratically.
“Fly over the north side of the fire,” said the photographer, “And make several low-level passes.”
“Why?” asked the nervous pilot.
“Because I’m going to take pictures!” yelled the photographer. “I’m a photographer, and photographers take pictures!”
The pilot replied, “You mean you’re not the flight instructor?”