Back to jobs

Business Analyst (75118)

Job description

Our client is seeking a Business Analyst for a six (6) month contract opportunity.

Key Business Analyst Skills
  • Seven plus (7+) years’ Business Analyst experience
  • Technical knowledge or previous Contact Centre Platform experience is an asset
  • The ability to work remote, working primarily in the Pacific Time Zone
As a Business Analyst, you will be responsible for:
  • Collaborating with project sponsors and other stakeholders to determine project scope and vision;
  • Conducting interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods;
  • Understanding technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly;
  • Translating conceptual user requirements into clear, detailed functional requirements;
  • Working with business and delivery teams to prioritize requirements;
  • Helping resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate;
  • Managing requirements scoping throughout the delivery process;
  • Creating artifacts as appropriate, including business case documentation, scope documentation, and process flows;
  • Supporting delivery teams as they develop/configure, test, and deploy solutions;
  • Reviewing delivery team output to ensure requirements are correctly interpreted; define and execute test cases;
  • Documenting current processes and models to understand inefficiencies or gaps;
  • Identifying and assisting in prioritizing opportunities to streamline business processes;
  • Analyzing and verifying requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards;
  • Managing and tracking the status of requirements throughout the project lifecycle; enforce and redefine as necessary; and,
  • Formally communicating changes, enhancements, and modifications of business requirements to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Don’t miss out on this opportunity, apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.