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MR - RP - CM - Systems Support Analyst (74611)

Job description

We have an opportunity for a great position as an MR - RP - CM - Systems Support Analyst. The Change and Deployment Coordinator is responsible for ensuring all required changes are managed and deployed successfully into production.

Assignment Length:                     12-month Contract

Assignment Starting;                    Immediately

# of Openings:                                1

Top skills for MR - RP - CM - Systems Support Analyst:

  • Experience working in IT Operations in the telecommunications industry
  • Project management experience, 1 – 3 years, using MS Project, Excel, Word
  • Technical understanding of IT Operations including Service Desk, Problem Management, Data Centre, and Network Management practices
  • Working knowledge of ITIL Best Practices with a minimum certification of foundation in Version 3
  • Ability to coordinate overnight implementation schedules

General skills

  • Excellent communication, writing and planning skills are required.
  • Ability to work independently with minimal supervision
  • Excellent problem-solving and analysis skills
  • Experience in an IT operations environment in the telecommunications industry
  • Experience with ITIL incident and problem management processes and tools
  • Ability to coordinate overnight implementation schedules

As the MR - RP - CM - Systems Support Analyst, you will be responsible for:

  • Experience working in IT Operations in the telecommunications industry
  • Project management experience, 1 – 3 years, using MS Project, Excel, Word
  • Technical understanding of the SDLC, including development, quality assurance, knowledge management, testing, release and deployment, early life support
  • Technical understanding of IT Operations including Service Desk, Problem Management, Data Centre, and Network Management practices
  • Working knowledge of ITIL Best Practices with a minimum certification of foundation in Version 3
  • Ability to coordinate overnight implementation schedules

Don't waste time, this position will be filled quickly.  Apply online today!

Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request. We thank all applicants for their interest; however, only candidates under consideration will be contacted. Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.