Management is not an exact science and all too often we are forced to make decisions without all of the facts. Even though we have incomplete data it is always preferable to be decisive. The worst that can happen is that the decision proves to be wrong and a “course correction” is required. That is far preferable to never making a decision … because that way nothing ever happens!
In recent years we have seen an increase in the use of “analytic tools” in business, that provide facts based on the data available. This is an attempt to make decision making better, by providing supporting data in a timely and useful manner.
Today I want to talk about the “facts” that we DO use to make our decisions, and the need to ensure that they truly are facts, and not errors, perceptions, prejudices or other people’s agendas!
“Facts do not cease to exist because they are ignored.” Aldous Huxley
The problem comes when managers make decisions that are unfairly influenced, in most cases by what I will call “non facts’.
Some examples might be:
- Other people’s opinions or “agendas”;
- wrong data;
- Our own prejudices;
- Perceived facts such as “there were a lot of times …”; or he was “always doing …”; and
- Misunderstood situations, where the whole facts were not discovered.
So, it is critical that leaders ensure they are using actual FACTS. These could be contract terms and conditions; approved financial reports; validated information from multiple trusted sources; or even facts witnessed personally (and FULLY understood).
Never forget there are two sides to every story; some people lie; some people embellish; and we all have our own prejudices.
“Using the power of decision gives you the capacity to get past any excuse to change any and every part of your life in an instant.” Anthony Robbins
Stick to REAL facts when making decisions.
Kevin Dee is CEO of Eagle (a Professional Staffing Company)
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