Others don’t seem to be able to remember much at all. That does not need to be a problem, if they are organised.
If you see me in a meeting, or at a conference you will see me filling books with notes.
The thing about memory is that you THINK you have remembered everything, but you can’t be sure.
I can go back to a meeting I had last year and pull out the notes to find out what was discussed.
I can capture multiple names in my trusty notebook that almost nobody could recall purely from memory … even a couple of hours later.
The mere act of writing the notes down improves my recall of the conversation.
I don’t even need to remember when a meeting took place, because I can find that in my calendar (and my CRM). I can then find the notes in the relevant notebook.
If you are in sales and don’t take lots of notes then you are doing yourself a disservice.
Even IF you pride yourself with a good memory:
- Develop the habit of taking notes;
- Write LOTS of notes during meetings;
- Add to those notes directly after the meeting while the conversation is fresh in your mind; and
- Enjoy the benefits of a great memory backed up by great notes!
Kevin Dee is CEO of Eagle (a Professional Staffing Company)
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