The Eagle Blog

Staffing Agencies Do NOT Charge Individuals

Every now and then I write about certain aspects of the staffing industry.  Today I will talk about who pays for our services … and it is always the client.

Staffing agencies are the number one way for people to find work.  If you are looking for a full time job, for a temporary gig or if you are an independent contractor then likely you are going to find your next role through the staffing industry … and you should never have to pay for that right to work.

If you are a temporary employee in Ontario, Bill 139 made it illegal for an agency to charge you a fee to work … whether that is to find you a job or some kind of fee tied to working, section 74.8 of the Employment Standards Act explains.

Elsewhere, even if there is no legislation, both of Canada’s largest staffing industry associations have Codes of Conduct covering this subject … and both have Ethics Committees that will rule in cases where the codes might be broken.  (This is a valuable asset and a great reason why clients should only work with members of the industry association).

The Association of Canadian Search Employment and Staffing Services (ACSESS) is Canada’s largest staffing industry association.  Their Code of Ethics states … We will derive income only from clients and make no direct or indirect charges to candidates or employees unless specified by a license.


The National Association of Computer Consulting Businesses (NACCB) Canada represents the “professional” staffing companies.  Its Business Principles state … NACCB Canada members will derive income only from clients and make no direct or indirect charges to candidates unless specified by a license.

Everyone has a right to work and staffing agencies earn their fees from their clients who receive the many benefits of a flexible workforce.  IF you are ever asked to pay a fee to a staffing agency which is not voluntary then you might want to consider whether (a) it is legal, or (b) is it ethically in accordance with the Industry Association Codes of Ethics.  Your options then would be to contact the industry associations for advice and support.  Here is a link to the Board of Directors at ACSESS … and a link to the Board of Directors at NACCB.

Canada’s Staffing industry provide their clients access to a flexible and talented workforce, and the industry provides individuals with a myriad of job opportunities.  Credible staffing companies operate under a strict code of conduct so I would encourage all organizations to ensure your suppliers belong to the industry association and all job seekers to work with credible companies, who abide by the industry codes of conduct.

Kevin Dee is CEO of Eagle (a Professional Staffing Company)
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