The Eagle Blog

Why I am Proud to Work in the Staffing Industry!

I will often talk about the value that the Staffing Industry brings to the Canadian economy, in fact ALL economies. In a January blog entry called the Staffing Industry I pulled together links to several pieces I had written about our value proposition, statistics and facts about our industry and about the industry association.

People who work in our industry for any length of time do get passionate about it and there are few more passionate than our current Industry Association (ACSESS) President, Steve Jones.

At the annual industry association conference in Montreal this year he gave a rousing speech about our industry … the salient points of which are below. Everything that he says is true and he paints an eloquent picture of our industry, far better than I could.

Consider these points that he made…..

  • We are the single largest employment pipeline for job seekers, job changers, up graders, new immigrants, new entrants, students and career changers.
  • Last year, our industry provided hundreds of thousands of Canadians with opportunities for full time careers, contract work and temporary employment.
  • We make the process of job finding, job changing and upgrading easier, quicker and more effective. When a candidate makes one contact with a staffing company they enhance their network through us, to our clients and employers by dozens – even hundreds.
  • We can take credit for removing barriers that job seekers might otherwise experience.
  • We create and provide access to employment opportunities giving people the dignity and respect that they deserve.
  • We lead all industries in foreign skill assessment and recognition of foreign experience.
  • We are the buffer between unsuspecting workers and unsafe workplaces. Our safety programs, education, communication, worksite inspection and operational standards ensure that workers are assigned to safe work environments. We play a vital role in the reduction of workplace lost time injuries, illnesses and fatalities. For example, empirical data in Ontario proved that we lead all industry groups in the reduction of lost time injuries.
  • We help people and businesses to make the right fit, enhancing productivity, improving employment longevity while contributing to employee satisfaction.
  • We are an ombudsman, agent and filter between employers and potential future employees. We protect their rights and help them achieve their career objectives.
  • We provide income and income security for people who need it the most. When a man or women needs income for a short term to pay rent, or feed a child then temporary help will provide a lifeline for a day, a week or a month.
  • We help doctors, nurses, lawyers, engineers, IT professionals, accountants, administrators, drivers and labourers. We help executives and students, new immigrants, return to work moms, injured workers and the semi-retired. Every Canadian has the opportunity to benefit from our services.
  • Every day, we make a meaningful difference in the lives of the people we serve. Simply put, we help people! We give people dignity. We contribute to their happiness while we deliver the right people that employers need to succeed.

Steve’s closing words – “I am proud to be a friend to so many industry colleagues. I am proud of what we do. I am especially proud to be the President of ACSESS because of all that ACSESS does and all we represent. I know that we share this pride. So please, go out and tell the world your proud story. You deserve the recognition”.


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4 thoughts on “Why I am Proud to Work in the Staffing Industry!

  1. Hate to burst your bubble but most job seekers (especially contractors) dont feel the same. You (not personally but professionally) are just a blood sucking parasite (to put it nicely) that steals hard working people's money. You bill $800/day to the government and give the hard working programmer $500 while complaining that you are "barely" making money! You even refuse to submit the best candidates because they are "above" your range. Most people rank headhunters just above used car salesmen. You probably wont approve the comment but I know you will at least read it.

  2. Hate to burst your bubble but most job seekers (especially contractors) dont feel the same. You (not personally but professionally) are just a blood sucking parasite (to put it nicely) that steals hard working people's money. You bill $800/day to the government and give the hard working programmer $500 while complaining that you are "barely" making money! You even refuse to submit the best candidates because they are "above" your range. Most people rank headhunters just above used car salesmen. You probably wont approve the comment but I know you will at least read it.

  3. A blood sucking parasite … ouch! I run my business in a business-like manner, not on emotion. It has been my experience that you will get much farther in life if you are willing to understand situations and to learn from them. Name calling is a little juvenile.

    Having said that, let’s get back on topic. The bill rate to the client is $800 , with a $500 pay rate to the contractor resulting in a 60% markup on the contractor rate (a 37.5% margin on the deal.

    1. Is $500 a reasonable rate for a “hard working programmer”? If it is then you really don’t have much to complain about. You got work through an agency and you are being paid a market rate for that work.
    2. Is the end client paying too much? Without knowing all of the facts its hard to be definitive, but here are a few comments:
    (i) Are there multiple agencies involved … possibly due to contract transitions, non-compete clauses etc.
    (ii) I don’t know of any situation where Eagle has margins in the 37.5% range … not even close.
    (iii) If the client follows a competitive process in today's world (even pre-recession) I doubt any agency would get those kinds of margins.
    3. Do agencies gouge? There will be some agencies that have quite high margins … I assume that they would justify those margins based upon their business model. Just like any service or product there are higher priced solutions and lower priced solutions … clients will choose their suppliers for many reasons but the primary driver these days is price, so the higher priced agencies are finding it much tougher to survive.
    4. About NOT submitting the best candidates. The agency is paid to find the best candidates for the client’s situation … the solution is determined on many factors and price is just one of them. Your determination of who is the best candidate may be very different from ours.
    5. The contractor community does not always cover itself with glory either and even when there are so many cases of contractors being unprofessional I don’t paint them all with the same brush.

    I am still VERY proud of this industry and I’m sorry if you have had bad experiences. As an independent contractor you are a business … learn from your experiences, deal with agencies that you are comfortable with and focus on what you earn not what the agency makes.

  4. A blood sucking parasite … ouch! I run my business in a business-like manner, not on emotion. It has been my experience that you will get much farther in life if you are willing to understand situations and to learn from them. Name calling is a little juvenile.

    Having said that, let’s get back on topic. The bill rate to the client is $800 , with a $500 pay rate to the contractor resulting in a 60% markup on the contractor rate (a 37.5% margin on the deal.

    1. Is $500 a reasonable rate for a “hard working programmer”? If it is then you really don’t have much to complain about. You got work through an agency and you are being paid a market rate for that work.
    2. Is the end client paying too much? Without knowing all of the facts its hard to be definitive, but here are a few comments:
    (i) Are there multiple agencies involved … possibly due to contract transitions, non-compete clauses etc.
    (ii) I don’t know of any situation where Eagle has margins in the 37.5% range … not even close.
    (iii) If the client follows a competitive process in today's world (even pre-recession) I doubt any agency would get those kinds of margins.
    3. Do agencies gouge? There will be some agencies that have quite high margins … I assume that they would justify those margins based upon their business model. Just like any service or product there are higher priced solutions and lower priced solutions … clients will choose their suppliers for many reasons but the primary driver these days is price, so the higher priced agencies are finding it much tougher to survive.
    4. About NOT submitting the best candidates. The agency is paid to find the best candidates for the client’s situation … the solution is determined on many factors and price is just one of them. Your determination of who is the best candidate may be very different from ours.
    5. The contractor community does not always cover itself with glory either and even when there are so many cases of contractors being unprofessional I don’t paint them all with the same brush.

    I am still VERY proud of this industry and I’m sorry if you have had bad experiences. As an independent contractor you are a business … learn from your experiences, deal with agencies that you are comfortable with and focus on what you earn not what the agency makes.

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