No matter how “even tempered” we are, there is always the opportunity to be a little edgy … and in a business setting that can be dangerous.We can be in a bad mood because of personal issues outside of work, because of the work itself or even because of external influences like the weather!
Whatever the cause for a “bad mood” it is critical that your mood does not cause you to make business decisions based on emotion, rather than on sound business parameters!
If you were in a great state of mind would you be having “this” conversation?
Are you tending towards more “direct and honest” feedback … and would you do that IF you were in a “sunny” mood!
Are you going to make a decision, “say something” or act in some way that you will regret later?
We are all human, with human feelings and emotions … but in the work place it is important to make rational business decisions, NOT react because of those emotions. A few thoughts for when you might be a little emotional …
1. Make sure you give yourself time to really think before reacting.
2. The old example of sending your “response email” … to yourself and not replying to the originator until you have had time to settle down is good advice.
3. Walk away from contentious discussions, put them off, set up a future meeting … don’t get drawn into a “here and now” discussion.
4. Take deep breaths and physically calm yourself down … so that you can appear relaxed.
5. Ask yourself … will I regret “this decision” later!
Kevin Dee is the founder and Chairman of Eagle (a Professional Staffing Company)
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