The Eagle Blog

You Can Please Some of the People …

Bill Cosby said, “I don’t know the key to success, but the key to failure is trying to please everybody.”

I don’t think it is a bad thing to seek solutions that satisfy everybody … I also believe it is the right thing to seek out win-win scenarios.

In the real world particularly with multiple people involved you will find those goals to be all but impossible in many (perhaps all) cases.

Leaders need to make decisions … even knowing that the answer is not perfect.

Some thoughts …

1.  Two very good leaders may well choose different paths as solutions to the same problem … and both can be good decisions.

2.  A decision is always better than no decision (note: a conscious decision NOT to change something is a decision).

3.  The effort required to please everyone is (most times) infinitely greater than the effort to satisfy the majority.

4.  As a leader you have to be comfortable (or learn to get comfortable) with your decisions, even though you know you are disappointing some people.  That does not mean you can’t be empathetic, or try to compensate in other ways.

5.  Disappointed people are typically much noisier than contented people!  Just because the noise is loud, does not mean you made the wrong decision!

It can be lonely at the top.

Perhaps Abraham Lincoln said it best, ” You can please some of the people some of the time, all of the people some of the time, some of the people all of the time, but you can never please all of the people all of the time.”

Kevin Dee is CEO of Eagle (a Professional Staffing Company)
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